Have a Question? We're here.

Have a question about shades, shipping or application? Our NZ-based team is here to help.

We aim to respond within 24 hours (usually much faster).

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  • Customer Support

    Email: info@thicker.co.nz

    Response time: Within 24 hours

  • Shipping

    We ship directly from New Zealand.
    NZ orders arrive within 1–3 working days. AUS orders arrive within 3-6 working days.
    No overseas wait times.

  • Returns & Exchanges

    If something isn’t right, we’ll make it right.
    Visit our Returns Policy or contact us directly.

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